As Zares Danışmanlık Turizm Tekstil San. ve Tic.A.Ş, we ensure that your personal data is not collected, stored and shared in accordance with the law; We take the highest level of security measures possible to protect your privacy.

Our aim; In accordance with Article 10 of the Personal Data Protection Law No. 6698 and in line with your satisfaction, it is to inform you in the most transparent way about the ways your personal data is collected, the purposes of processing, the persons with whom it is shared, the legal reasons and your rights.

a) Data Controller

In accordance with the Personal Data Protection Law No. 6698 (“Law No. 6698”), your personal data; It will be collected and processed by (Zares Danışmanlık Turizm Tekstil San. ve Tic.A.Ş) – “COMPANY” as the data controller within the scope explained below.

b) Purposes for Which Personal Data Will Be Processed

Personal data may be collected by the COMPANY from parties such as customers, employees, potential customers, employee candidates, business partners and suppliers in categories such as identity information, contact information, customer information, customer transaction information, transaction security information, legal transaction and compliance information, and marketing sales information.

Your personal data collected;

– To provide you with better products and services of the COMPANY, to fulfill our obligations towards you correctly, to organize records and documents, to comply with the information storage, reporting, information, tax and other obligations stipulated by local and international legal legislation;

– Uninterrupted provision of special advertisements, campaigns, advantages and other benefits for sales and marketing activities aimed at increasing the quality of services and products;

– Managing infrastructure and business activities and ensuring compliance with internal policies and procedures, including those relating to auditing, finance and accounting, billing and collections, IT systems, data and website hosting, business continuity and records, document and print management;

–  Carrying out traffic measurement, statistical analysis, segmentation/profiling and CRM studies for sales and marketing activities;

– Measuring and increasing customer satisfaction, complaint management, receiving your opinions and suggestions about new services and products, receiving your problem-error notifications, providing you with accurate information regarding products and services, your complaints and requests;

– To comply with the information storage, reporting and information obligations stipulated by official institutions, to fulfill the requirements of the contracts and to fulfill the legal obligations to which the COMPANY is subject regarding the use of these services;

– In line with the purpose of determining and implementing the COMPANY’s commercial and business strategies; Managing financial operations, communication, market research and social responsibility activities, purchasing operations (request, offer, evaluation, order, budgeting, contract), in-company system and application management operations and legal operations carried out by the COMPANY;

– In order to properly examine, evaluate and respond to future/incoming requests from all official authorities and government authorities (including those outside your country of residence), including money laundering prevention and anti-terrorist laws, all applicable laws and regulatory obligations (including those outside your country of residence), all legal processes and all relevant articles of Law No. 6698, all personal data may be registered and processed by us within the conditions and purposes of processing.

c) To whom and for what purpose the processed personal data can be transferred

Your collected personal data; limited to the achievement of the above-mentioned purposes;

– To the COMPANY’s business partners, suppliers and shareholders;

– To persons or organizations permitted by the Tax Procedure Law, Social Security Institution legislation, Court of Accounts, Law on Prevention of Laundering Proceeds of Crime, Law on Prevention of Money Laundering, Turkish Commercial Code, Code of Obligations and other legislative provisions,

– Foreign companies and subsidiaries,

– To the real or legal persons from whom we receive services and cooperate in product/service comparison, analysis, evaluation, advertising and realization of the above-mentioned purposes, program partner institutions and organizations, institutions with which we have agreements to send the messages we send to our customers, and cargo companies that deliver the orders to you; Personal data may be transferred by us within the framework of the processing conditions and purposes specified in the relevant articles of Law No. 6698.

ç) Method and Legal Reason for Collecting Personal Data

Your personal data, such as COMPANY Head Office, applications made through contracted websites, other institutions to which we provide/receive support services, and real and/or legal persons with whom transactions are made within the scope of any legislation or contract, our website and mobile application, call centers, social media accounts. through media such as verbal, written or electronic media, or other channels that may be established/created in the future;

By the COMPANY, within the framework of legal regulations and for the purposes stated above; It is collected within the scope of the performance of the contract.

d) Rights of the Personal Data Owner Listed in Article 11 of Law No. 6698

As personal data owners; If you submit your requests regarding your rights using the methods set out below, the COMPANY will finalize the request as soon as possible and within thirty days at the latest, depending on the nature of the request. No fee will be charged for the answer given up to ten pages. A processing fee of 1 Turkish Lira will be charged for each page over ten pages. If the answer to the application is given on a recording medium such as a CD or flash memory, the fee that may be requested by our company will not exceed the cost of the recording medium.

In this context, personal data owners;

• Learning whether personal data is being processed or not,
• Requesting information if personal data has been processed,
• Learning the purpose of processing personal data and whether they are used for their intended purpose,
• Knowing the third parties to whom personal data is transferred at home or abroad,
• Requesting correction of personal data in case personal data has been processed incompletely or incorrectly and requesting that the action taken in this context be notified to third parties to whom personal data has been transferred,
• Requesting the deletion or destruction of personal data in case the reasons requiring processing no longer exist, even though it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws, and requesting that the transaction carried out in this context be notified to third parties to whom personal data has been transferred,
• Objecting to the emergence of a result that is unfavorable to the person by analyzing the processed data exclusively through automatic systems,
• In case of damage due to unlawful processing of personal data, they have the right to demand compensation for the damage.

Your request to exercise your rights stated above; In accordance with the relevant article of Law No. 6698 and the Communique No. 30356 on the Procedures and Principles of Application to the Data Controller dated 10.03.2018; You can send it in Turkish and in writing or by using the registered e-mail (KEP) address, secure electronic signature, mobile signature or the e-mail address previously notified to the COMPANY and registered in our system. In applications, information will only be given about the applicant and it will not be possible to obtain information about other family members and third parties. COMPANY reserves the right to verify your identity before responding.

In your application;

a) Your name, surname and signature if the application is written,

b) For citizens of the Republic of Türkiye, T.R. your identification number, your nationality if you are a foreigner, your passport number or your identification number, if any,

c) Your residence or workplace address subject to notification,

ç) Your notification e-mail address, telephone and fax number, if any,

d) Your request subject,

It is mandatory to have it, and if any, relevant information and documents must be added to the application.

You can submit your applications in writing by attaching the necessary documents; You can send it by mail to our company’s Zares Danışmanlık Turizm Tekstil San. Ve Tic.A.Ş., Mehmet Nesih Özmen Mah. Coşkun Sk. No:1/1-B Merter-Güngören-İstanbul/TÜRKİYE address. You can access the application form here.

You can send your applications via e-mail to our e-mail address: info@zarestex.com.

Depending on the nature of your request, information and documents that will allow identification must be provided to us completely and accurately. If the requested information and documents are not provided as required, there may be disruptions in the complete and qualified conduct of the research to be carried out by the COMPANY based on your request. In this case, the COMPANY declares that it reserves its legal rights. Therefore, your application; Depending on the nature of your request, it must be sent completely and containing the requested information and documents.